Terms of Service

These Terms of Service (“Terms”) govern your use of the Libby Martina (“we,” “us,” “Company”) website, www.libbymartinastudio.co.uk (the “Site”), on any device. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. Jurisdiction

These Terms and your use of the Site are governed by English law. You agree that the courts of England and Wales will have exclusive jurisdiction over any disputes arising out of or relating to the Site or these Terms.

2. Modifications to Terms

We may amend these Terms at any time by posting an updated version on the Site. Your continued use of the Site after any modifications constitutes acceptance of the updated Terms. We encourage you to review the Terms regularly.

3. Assignment

We may assign our rights and obligations under these Terms to any third party at any time without notice.

4. Age Restrictions

By using the Site, you confirm that you are 18 years of age or older. If you are aged 13-17, you may use the Site only with the supervision of a parent or legal guardian, who must agree to be bound by these Terms.

5. Content Permission & Restrictions

Unless otherwise stated, all Site content – including text, images, videos, graphics, software, and design elements (“Content”) – is owned or licensed by us and protected by UK copyright, trademark, and intellectual property laws.

The Content is for personal, non-commercial use only. You may not copy, reproduce, distribute, display, sell, or modify the Content unless expressly permitted.

Where sharing features exist (e.g., social media sharing buttons), you receive a limited licence to share the Content only in the manner directed by the Site.



Misuse of Content may violate UK or international intellectual property laws.

6. On-Site Information Accuracy

We make reasonable efforts to keep the Site’s information accurate and up to date, but errors may occur. Product descriptions, specifications, availability, and prices may change without notice.

We do not guarantee that your device’s display of product colours will be accurate.

We make no warranty as to the completeness or accuracy of the Site’s content.



The presence of any product on the Site at any time does not guarantee its availability.

7. Shipping Conditions

Orders will be shipped to the address you provide, subject to applicable restrictions. We use third-party carriers for deliveries. Delivery times are estimates only and may be affected by postal delays, logistics issues, or weather conditions.



We will provide tracking information where possible and update you on any significant delays.

8. Email Communication

By purchasing from or creating an account on the Site, you agree to receive email communications from us relating to orders, products, services, and updates.

You may opt out of promotional emails at any time by following the instructions in the messages. Transactional emails (e.g., order confirmations) cannot be opted out of.



You agree that email communications satisfy any legal requirement for communications to be in writing. Please keep your email address up to date.

9. Order Confirmation

When you place an order, you will receive an email acknowledging receipt. Your order is accepted once payment has been authorised and the payment method has been charged.

We may limit product quantities, refuse orders, or cancel orders at our discretion. If we cancel or amend an order, we will attempt to contact you via the details provided.



We may require additional verification before accepting or shipping an order.

10. Compliance and Availability

Products sold through the Site comply with UK laws and regulations. If purchasing from outside the UK, you are responsible for ensuring compliance with your local laws.



Availability is not guaranteed. If an item is unavailable after you order, we will notify you by email. You will receive a dispatch confirmation email when items are shipped.

11. User Comments

Users may post comments, ideas, or submissions (“User Comments”). By submitting User Comments, you grant us an irrevocable, perpetual, royalty-free licence to use, reproduce, publish, and modify them.

You must ensure your User Comments do not violate any third-party rights (including copyright, trademark, and privacy rights) and are not unlawful, offensive, or harmful.

We do not endorse User Comments and are not liable for any claims arising from them.

We reserve the right to remove any User Comments that violate these Terms or for any other reason.

12. Links to Third-Party Sites

The Site may include links to third-party websites. These are provided for convenience only, and access to them is at your own risk. We are not responsible for the content, security, or practices of third-party websites.

13. Prohibited Use

You agree not to:



• Post or transmit content that may harm our business or other users.
• Use the Site in a way that interferes with its security or functionality.
• Use automated tools (such as bots, spiders, or crawlers) to access or copy Site content, unless explicitly permitted.
  

14. Registration, Accounts & Passwords

You are responsible for maintaining the confidentiality of your username and password and for all activity under your account.

If you believe your account has been compromised, notify us on hello@libbymartinastudio.co.uk immediately.



We may disclose account information when required to comply with UK law or lawful government requests.

15. Disclaimer of Warranties & Limitation of Liability

Your use of the Site is at your own risk. The Site and its content are provided “as is”, without any warranties – express or implied. – except those that cannot be legally excluded under UK consumer law.



To the fullest extent permitted under UK law, we will not be liable for any indirect, incidental, or consequential losses arising from your use of the Site.

Nothing in these Terms affects your statutory rights as a consumer.

16. Indemnification

You agree to indemnify us, our employees, officers, agents, and affiliates from any claims, damages, or expenses arising from your breach of these Terms or misuse of the Site. (Where applicable, legal costs refer to reasonable UK legal fees.)

17. Disputes

If a dispute arises, you agree to first attempt to resolve it by sending written notice (including relevant details) to: hello@libbymartinastudio.co.uk 

We will respond within 30 business days to the email, billing address, or shipping address linked to your account unless you instruct otherwise.

If the dispute cannot be resolved, it will be handled under the Jurisdiction section of these Terms.

18. Privacy

We are committed to protecting your personal data. Please review our Privacy Policy for details on how we collect, use, and store your information.

For any questions, contact us at: hello@libbymartinastudio.co.uk



Last updated 23/11/2025